FAAWhen adapting crew resource management (CRM) concepts to the operation of a small UA, CRM must be integrated into
- ❌A:the flight portion only.
- ✅B:all phases of the operation.
- ❌C:the communications only.
Explanations
- A: This is incorrect. While the flight portion is a critical phase of the operation, limiting CRM to this phase alone overlooks its potential benefits in other phases such as planning, briefing, and debriefing. Ignoring these aspects could lead to safety risks, regulatory violations, and inefficient business operations.
- B: This is correct. CRM should be integrated into all phases of the operation, from planning and briefing to the actual flight and post-flight debriefing. This comprehensive approach enhances safety, ensures regulatory compliance, and contributes to efficient and profitable business operations.
- C: This is incorrect. While communication is a key component of CRM, it is not the only aspect. Limiting CRM to communications overlooks other critical elements such as situational awareness, decision-making, and task allocation. This could lead to safety risks, regulatory violations, and inefficient business operations.
🧭 Instructor Note
Why This Matters for Your Business
Understanding and implementing CRM in all phases of your drone operations is crucial for safety, compliance, and business success. It can help prevent accidents, avoid regulatory violations, and improve operational efficiency, thereby enhancing your business's reputation and profitability.
Safety & Liability Considerations
Effective CRM can significantly reduce the risk of accidents by enhancing communication, situational awareness, decision-making, and task allocation among team members. This not only prevents physical damage and injury but also minimizes the risk of regulatory violations and associated fines or legal issues.
Consider This Scenario
Consider a drone inspection service hired to inspect a large commercial building. The team includes a remote pilot, a visual observer, and a data analyst. By integrating CRM into all phases of the operation, the team can effectively plan the flight path, communicate during the flight to avoid obstacles, make informed decisions based on real-time data, and debrief after the flight to identify areas of improvement. This comprehensive approach enhances safety, ensures regulatory compliance, and delivers high-quality inspection data, leading to client satisfaction and repeat business.
What the FAA is Testing
The FAA wants to ensure that you understand the importance of integrating CRM into all phases of drone operations, not just the flight portion or communications. This reflects the FAA's emphasis on safety, regulatory compliance, and efficient operations.
Business Success Strategy
To leverage CRM for business success, consider the following strategies:
- Regularly train your team on CRM concepts and practices
- Develop a CRM checklist for each phase of your operations
- Use CRM tools and technologies to facilitate communication and coordination
- Regularly review and update your CRM practices based on feedback and lessons learned
Memory Aid
"Crew Resource Management" is important because your aircraft can create risk for others.
Enhanced References
FAA Advisory Circular 120-51E on Crew Resource Management Training, FAA Safety Team (FAASTeam) resources on CRM for drone operations.
Related Concepts
- FAA CRM framework: Communication, situational awareness, task management, leadership, decision-making
- PIC responsibility and accountability in crewed UAS operations
- Importance of coordination between pilot, visual observer, and other ground support roles
- Human factors in remote pilot operations
ACS Code: UA.V.D.K2
Difficulty: basic